Increasing Design Maturity
Initiated, evangelised and executed a design maturity mission.
Created a design roadmap to establish our design and research operations and review our operating model.
Employee Centred Design
Increased employee engagement to support Agile transformation.
Behavioural change through workshops and awareness campaign, and adjusted recruitment processes.
Implementing Design Sprints
Facilitated better design thinking comprehension and practices.
Democratised design process resulted in better customer and team engagement. Diversity led to better ideas and decisions.